Shipping policy
500 Pearl Apparel Shipping Policy
Thank you for shopping at 500 Pearl Apparel! We strive to deliver exceptional service and quality products. Below are the details of our shipping policy.
Shipping Options and Delivery Times:
- Standard Shipping: Orders will be delivered within 5-7 business days. Shipping is free for orders over $50. For orders under $50, a flat rate of $5.99 applies.
- Expedited Shipping: Orders will be delivered within 2-3 business days. A flat rate of $14.99 applies.
- Overnight Shipping: Orders will be delivered the next business day. A flat rate of $24.99 applies.
Processing Your Order:
- Orders placed by 12 PM EST on business days will be processed the same day. Orders placed after 12 PM EST, on weekends, or on holidays will be processed the following business day.
- You will receive an email confirmation once your order has been shipped, which will include tracking information.
International Shipping:
- At this time, we only ship to addresses within the United States and Canada. For Canadian shipments, standard delivery times are 7-10 business days, and a flat rate of $19.99 applies.
Shipping Restrictions:
- We do not ship to P.O. Boxes or military APO/FPO addresses.
- Please note that delivery times are estimates and may be subject to delays due to weather conditions, shipping carrier factors, or high order volumes.
Lost or Damaged Items:
- If your order arrives damaged or is lost in transit, please contact our customer service team immediately. We will work with you to resolve the issue promptly.
Changes and Cancellations:
- If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes or cancellations only if the order has not yet been processed for shipping.
We appreciate your business and aim to make your shopping experience as smooth as possible. If you have any questions about our shipping policy or your order, please don't hesitate to get in touch with us.